Features

Scan QR code on TV to access curated travel and dining video feeds from YouTube, TikTok, and Instagram.
Videos sorted by proximity, from nearest to farthest from the hotel, for tailored local experiences

Personalized
Video
Content

Intelligent Interaction

AI analyzes video content to provide instant information on locations, restaurants, and more.

Offers actionable options like calling a taxi or displaying maps directly in response to guest inquiries.

AI Support

Comprehensive hotel-related queries handling, from room service and dining to transportation.
Always available to enhance guest convenience and support.

Preference Analysis

Recognizes guests by booking records to analyze preferences and suggest personalized services.
Tailors recommendations and travel advice based on individual guest profiles and room types..

Live Support

Option to escalate to live chat with customer service for complex inquiries.

Ensures a smooth guest experience by providing human interaction when needed.

Language Support

Break language barriers with auto-translate in live chat, enabling communication in guest's preferred language.Empowers hotel staff to provide exceptional service regardless of language differences.

AI Response Suggestions

Integrated AI in the live chat portal suggests responses for customer service agents, enhancing efficiency.